Operations Manager

Location: Lowell, MA

Schedule: Full-Time, 40 hours per week.

Pay Rate: $75,000-$78,000/annually

Benefits:

• Health/dental/vision/voluntary benefits
• 401k with company match up to 7%
• Generous paid time off accrual policy
• Tuition Reimbursement options

The Operations Manager, working with the Program Director and with oversight provided by the Inpatient Operations Director,

• provides operational support to the Inpatient Campus Programs.
• coordinates the Quality Improvement Process
• ensures operations are running efficiently and tracks outcomes
• provides technical and operational assistance to program staff

Must be able to work the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week if needed.

Qualifications

QUALIFICATIONS AND EXPERIENCE:

• • Bachelor’s degree preferred. High School diploma/GED required.
• • Minimum of two years supervisory experience in a healthcare or customer service field preferred.
• • Must have excellent verbal, social and writing skills.
• • Working knowledge of computer programs such as Microsoft Word and Excel preferred
• • Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• • Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff, and regulatory agencies.

*CA *CB