Patient Accounts Coordinator -1215 in Worcester, MA at Spectrum Health Systems

Date Posted: 11/13/2019

Job Snapshot

  • Employee Type:
  • Location:
    Worcester, MA
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
  • Job ID:

Job Description

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives.At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

The Patient Accounts Coordinator is responsible for managing the effective flow of communication and data within the following areas: Patient Accounts, DPH assessments, Mass Health enrollment, Cash Collections. Meets with clients for payment agreements when necessary.

This position is housed out of Worcester, MA at our Lincoln Street Outpatient Treatment Site, however, state-wide travel to other outpatient treatment sites may be required.

Bilingual (English/Spanish) is highly desirable. $16.82 per hour. Spectrum offers comprehensive benefits including health/dental/vision/disability insurances, 401k with company match, paid time off, and tuition reimbursement programs.

Schedule is Monday-Friday 8:00am-4:30pm. Position requires traveling among all 13 outpatient sites. Hours vary from early morning to evening.


  • Equivalent of an Associate Degree in business or related field or minimum three years experience in a health care setting .
  • Knowledge of State and Federal Funded regulations, eligibility, and billing procedures required.
  • Must have the ability to proficiently operate computer programs, such as Windows 2000, Microsoft Word and Excel, and Power Point.
  • Prior knowledge and work experience with registration and insurance preferred, especially knowledge of insurance requirements.
  • Must demonstrate strong organizational and interpersonal skills; ability to handle complex and confidential information.
  • Must have the ability to solve practical problems and prioritize based on client necessity, and handles customer service issues including but not limited to client complaints.
  • Excellent written and verbal communication skills to interact with all levels of personnel, both within and outside company required.
  • Must have own vehicle & valid driver's license. State-wide travel will be required.

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin. 

Other details
  • Job Family Clerical
  • Job Function Program Secretarial, Clerical
  • Pay Type Hourly
  • Min Hiring Rate $16.82
  • Required Education Associate Degree